BJC Medical Group introduces E-Visits through MyChart — affordable online treatment for common illnesses


Wouldn’t it be nice to get treated for a common illness without scheduling an appointment? Now, you can.

BJC Medical Group has introduced E-Visits through MyChart for patients over the age of 12. Patients can use E-Visits to get an online diagnosis for select minor conditions. There’s no need to schedule an appointment and it’s less expensive than an office visit.

Telehealth E-Visits

What conditions can an E-Visit treat?

At this time, patients can request care for back pain, cough, diarrhea, headache, heartburn, sinus problems, urinary problems and vaginal discharge/irritation. E-Visits may support more conditions in the future.

How do E-Visits work?

E-Visits are accessible through a patient’s MyChart account. When a patient initiates an E-Visit, MyChart will prompt the patient to fill out a short questionnaire based on their condition. An advanced practice provider will respond with a diagnosis and treatment plan. The provider can also order further tests or prescribe medication. The patient’s information is then stored in his or her secure patient record.

When are E-Visits available?

E-Visits are available seven days a week, from 7:30 a.m. to 7:30 p.m. If a patient submits an E-Visit during this time frame, a provider will respond within two hours or less. This gives the patient even more flexibility to receive timely care. If an E-Visit questionnaire is submitted after hours, a provider will review the request the following day.

How much does an E-Visit cost?

An E-Visit costs $20, which is less than the cost of an office visit. This fee is payable by credit card and isn’t covered by insurance at this time. If the condition turns out to be serious, the provider may decide it is necessary to see the patient in person. In this case, the patient is not charged for the E-Visit, only the face-to-face office visit, for which they can use their health insurance.

Who can use E-Visits?

E-Visits are available to current patients of BJC Medical Group’s internal medicine and family medicine practices who are over the age of 12. To use this service, a patient must have signed up for a MyChart account and must have seen a BJC Medical Group primary care provider within the past year. Both BJC Medical Group patients and those new to BJC can opt for on-demand virtual visits online with a doctor or nurse practitioner.

This service makes it easy for patients to access care exactly when they need it. As a quicker alternative to a traditional office visit, E-Visits are a great way to feel better, faster.

Next time you’re feeling ill and you’re stuck at home or at work, remember that treatment is just a few clicks away with a BJC Medical Group E-Visit.

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