A video visit allows you to connect face-to-face with your provider, a new provider, or a member of our Virtual Care team by using the camera on your smartphone, tablet, or computer. The provider will appear on your screen, and you will be able to see and talk to each other, allowing your provider to effectively evaluate, diagnose and treat your condition.
E-visits allow you to answer a brief questionnaire about your symptoms. The questions and information are sent to the Virtual Care team. This information is reviewed by one of our virtual care center providers, along with the patient’s electronic medical record, to make a diagnosis, order necessary care, and reply to the patient via the MyChart portal.