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    Virtual Care visits should not be used for emergency care. If you are experiencing a medical emergency, call 911.

ON-DEMAND TELEHEALTH

On-demand telehealth from a trusted BJC doctor or nurse practitioner.

Our Virtual Care team is available online 7 days a week from 7 am to 7 pm.

Not currently a BJC patient? No problem. BJC Virtual Care is open to all. Schedule your appointment and you could receive care in a matter of minutes. If it’s after hours, you can schedule a morning appointment now.

Get Started

  Have questions about telehealth?

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COMMON CONDITIONS

Common medical conditions we can see virtually

Allergies
Back and Joint Pain
Burns
Cough
Cold
COVID-19 Symptoms
Earaches
Headache
Minor Injuries
Sinus Symptoms
Urinary Symptoms

 

ON-DEMAND TELEHEALTH

What to expect in a Virtual Care visit

On-demand Telehealth Visit Step 1
On-demand Telehealth Visit Step 2
On-demand Telehealth Visit Step 3
On-demand Telehealth Visit Step 1Step 1 - Schedule an Appointment

Schedule an Appointment

With our easy online scheduling, you can reserve a time for your appointment that suits your schedule. If you want to use your MyChart account with BJC, log in, click on Virtual Care from the home page or Quick Links section. A MyChart account is not necessary for a Virtual Care visit.

On-demand Telehealth Visit Step 2Step 2 - Receive Care

Receive Care

Choose an on-demand video visit. Answer a few questions, then you’ll be placed in a short queue, or you can pick a future time when a nurse practitioner or doctor is available online. Average wait time is 15 minutes – 1 hour.

On-demand Telehealth Visit Step 3Step 3 - After Your Visit

After Your Visit

After your visit, you’ll receive a post-visit summary, follow-up instructions, and a prescription, if needed.


Requirements for all on-demand telehealth visits

   You must be physically located in Missouri or Illinois

   To participate in a video visit, access to a smartphone, tablet or computer is required. This device must have internet access, a microphone, and a camera. View videos and instructions on how to participate in your video visit at bjc.org/gettingstarted.

 

SCHEDULED TELEHEALTH VISIT

Looking for a new primary care doctor who offers both traditional in-person and telehealth visits? No problem.

Most of our BJC primary care doctors and nurse practitioners offer both traditional in-person and telehealth visits.

Find a Doctor

 

Frequently asked questions


On-demand telehealth visits for COVID-19 evaluations are available for patients of all ages at no charge, although your insurance may be billed. Video visits are recommended for a COVID-19 evaluation. Learn more about COVID testing. A MyChart account is required to access this service.

To request an evaluation for COVID-19:

  1. Log in to MyChart.
  2. From the main menu, open the Virtual Care page.
  3. Select COVID-19 Evaluation.
  4. After completing a questionnaire, you will be offered the appropriate telehealth options. Options vary by symptom, but may include an e-visit, on-demand video visit, recommendation to visit an emergency room or clinical instructions for further care.

Get Started

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St. Louis, Missouri 63108
314.286.2000
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