Guest Services
Whether you’re coming to us as a patient, prospective patient, or visiting a loved one, we will do everything we can to make your experience the best it can be. We welcome you and thank you for trusting us with your or your loved one’s care.
Office of Patient & Family Affairs
If you or your family have a question or concern about your experience at our hospital, we want to hear from you.
We suggest you first discuss your concern with your nurse, the department manager, or your doctor. If the concern remains unresolved, the Patient & Family Affairs staff is available Monday–Friday, 8 a.m.–5 p.m. to help you.
Cafeteria & Dining Options
Enjoy fresh and convenient meal options during your visit. The hospital offers dining on call, allowing patients to order meals at their convenience.
For family and guests, meal services are available. Contact your care team for assistance.
Maps & Parking
Barnes-Jewish St. Peters Hospital provides free parking for all visitors. Our campus is easy to navigate, and clear signage ensures that you can find your destination without hassle.
Parking
Hotels & Lodging Information
Barnes-Jewish St. Peters Hospital visitors can enjoy discounted rates at nearby hotels. For reservations, mention barnes-Jewish St. Peters Hospital or visit respective hotel websites below for booking.
Residence Inn by Marriott
101 Progress Point Court
O'Fallon, MO 63368
$79 + taxes
Staybridge Suites
1155 Technology Drive
O'Fallon, MO 63368
$79 + taxes
Sleep Inn & Suites
1147 Technology Dr
O'Fallon, MO 63368
$79 + taxes
Gift Shop
The Barnes-Jewish St. Peters Hospital Gift Shop offers, fresh floral arrangements, plants, balloons, magazines, toiletries, and convenience items.
- Location: First floor, near the main hospital entrance
- Hours: Call to confirm hours
- Contact: 636-916-9428
Send an E-Greeting
Sending an online greeting card is a quick, free way to brighten a patient’s day at Barnes-Jewish West County Hospital. Simply fill out the form, and our staff will hand-deliver your message to the patient’s room.
- Include the patient’s first and last name, and room number if available.
- We offer this service Monday–Friday, 8 a.m.–5 p.m. (no weekend or after-hours deliveries).
- E-greetings are only delivered to inpatients listed in the hospital directory.
To include a photo or file, use the “Create Your Own Card” feature.
Spiritual Care & Chapel
At Barnes-Jewish St. Peters Hospital, chaplains are available to support the emotional and spiritual needs of patients and visitors.
Notify your nurse if you would like to speak with a chaplain.
A Bereavement Resource Manual is available to help families who have recently lost a loved one.
Interpretive Services
Barnes-Jewish St. Peters Hospital is committed to ensuring effective communication for all patients, families, and companions.
Limited English Proficiency (LEP)
Qualified interpreters are available at no cost to assist with understanding medical information and treatment options.
Deaf or Hard of Hearing (DHH)
Qualified interpreters are available at no cost to assist with understanding medical information and treatment options.
Sign up for our newsletter and take charge of your whole health.
Stay ahead of the curve with exclusive content from BJC's health care professionals, delivered right to your inbox.