Updates

Following the recent storm, BJC HealthCare and WashU Medicine want to reassure you that we are fully open and operating as usual. Our teams are here and ready to provide the care you need.

Communicating Effectively During Difficult Times

As professionals in a health care setting, it is our responsibility to address the unique and diverse needs of the patients and families in our care. Often, those needs include emotional support after tragic or violent life events. To help communicate effectively and with sensitivity with patients, mental health clients and the community — as well as to help take care of our own needs — please refer to the conversation tips provided. 

For other emotional support, please consider the following resources:

  • BJC employees can visit the Work-Life Guidance website (new Employee Assistance Program) for additional support or call 855-544-9600 (TRS: Dial 711). Employees may also download the App, GuidanceNow (web and App ID: BJC).

  • LifeScope (username = WUSTL; password = guest) is available to Washington University School of Medicine employees at toll-free (800) 765-9124.

  • Behavioral Health Response is available as a resource for the community at (314) 469-6644 or toll-free (800) 811-4760.

  • The National Suicide Prevention Lifeline is available 24/7 at toll-free (800) 273-TALK (8255).

  • Life Crisis Services are available 24/7 at (314) 647-HELP (4357).

Sign up for our newsletter and take charge of your whole health.

Stay ahead of the curve with exclusive content from BJC's health care professionals, delivered right to your inbox.