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    Virtual Care visits should not be used for emergency care. If you are experiencing a medical emergency, call 911.


On-demand telehealth from a trusted BJC doctor or nurse practitioner.

Our Virtual Care team is available online 7 days a week from 7 am to 7 pm.

Not currently a BJC patient? No problem. After creating a MyChart account, you could be receiving care in a matter of minutes.

Get Started

  Have questions about telehealth?

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Sign In to Find Telehealth Care

Sign in to MyChart

Not registered yet?

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Common medical conditions we can see virtually

Back and Joint Pain
COVID-19 Symptoms
Minor Injuries
Sinus Symptoms
Urinary Symptoms



What to expect in an on-demand telehealth visit

On-demand Telehealth Visit Step 1
On-demand Telehealth Visit Step 2
On-demand Telehealth Visit Step 3
On-demand Telehealth Visit Step 1Step 1 - On-demand telehealth visit

Log In or Create a MyChart Account

After you are logged in to your MyChart account, click on Virtual Care from the homepage or the Quick Links section.

On-demand Telehealth Visit Step 1Step 2 - On-demand telehealth visit

Receive Care

Choose between an on-demand video visit or e-visit. Answer a few questions, then you’ll be placed in a short queue or you can pick a future time when a nurse practitioner or doctor is available online. Average wait time is 15 minutes – 1 hour.

On-demand Telehealth Visit Step 1Step 3 - On-demand telehealth visit

After Your Visit

After your visit, you’ll receive a post-visit summary, follow-up instructions, and a prescription, if needed.

Requirements for all on-demand telehealth visits

   MyChart account

   You must be physically located in Missouri or Illinois

   To participate in a video visit, access to a smartphone, tablet or computer is required. This device must have internet access, a microphone, and a camera. View videos and instructions on how to participate in your video visit at



Looking for a new primary care doctor who offers both traditional in-person and telehealth visits? No problem.

Most of our BJC primary care doctors and nurse practitioners offer both traditional in-person and telehealth visits.

Find a Doctor


Frequently asked questions

On-demand telehealth visits for COVID-19 evaluations are available for patients of all ages at no charge, although your insurance may be billed. Video visits are recommended for a COVID-19 evaluation. Learn more about COVID testing. A MyChart account is required to access this service.

To request an evaluation for COVID-19:

  1. Log in to MyChart.
  2. From the main menu, open the Virtual Care page.
  3. Select COVID-19 Evaluation.
  4. After completing a questionnaire, you will be offered the appropriate telehealth options. Options vary by symptom, but may include an e-visit, on-demand video visit, recommendation to visit an emergency room or clinical instructions for further care.

Get Started

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St. Louis, Missouri 63108
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