ACO Transportation Resources

To assist in setting up your transportation, we have provided a listing of services by area and questions to consider asking to find the best fit for your needs and preferences.

• How much does a one-way or round-trip ride cost?

• How and when do I pay for the ride?

• What types of vehicles do you provide? (e.g., sedan, wheelchair-accessible van, stretcher van)

• If I need a wheelchair, do you provide one?

• Can the driver help me get from inside my house to the vehicle and/or from the vehicle to the office of my provider? If so, is that an extra charge?

• Will the driver help me get in and out of the vehicle?

• Will the driver wait for me while I am at my appointment?  If not, how do I let them know I am ready to be picked up?

• What hours are rides available?

• How much notice do you need to set up a ride?

• How do I know that your drivers are safe and properly trained?

• Can I use this service for purposes other than visiting my doctor or medical care?