Billing and Financial Assistance
Financial assistance
BJC hospitals want to help patients who do not have health insurance or who need help paying their hospital bills.
To find out which hospitals, health services, doctors and other practitioners offer BJC Financial Assistance, download the following list. Some doctors and providers are affiliated with BJC hospitals, but do not offer Financial Assistance under BJC guidelines. Download and find those providers.
Apply for assistance
Financial Assistance Application
Income and Discount Schedule
Income and Discount Schedule — Large Print
American Sign Language Video
Read our Financial Assistance Policy
Financial Assistance Policy
Large Print
American Sign Language Video
Audio File
Billing and collection
BJC HealthCare and our member hospitals want to help you understand the billing and collection process and the resources that are available for you and your family.
Billing Collection Policy
Large Print
American Sign Language Video
Audio File
Amounts generally billed
If you qualify for financial assistance, BJC hospitals cannot charge you more than the amounts generally billed to individuals with health insurance. Learn more about how amounts generally billed are calculated to ensure you are not being charged more than a patient with insurance coverage.
Amounts Generally Billed
Large Print
American Sign Language Video
Audio File
Your Right to a Good Faith Estimate
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. To request an estimate, you may contact BJC HealthCare at 314-747-8845 or toll free 844-747-8845.
Good Faith Estimate
Large Print
American Sign Language Video
Audio File
Online Bill Pay
For your convenience we offer a secure online bill pay option.
Understanding your costs
Understand the financial obligations and resources related to your medical care and services.
Customized Cost Estimate
Health care pricing and patient billing can be complex, and at BJC HealthCare we strive to help our patients understand their financial liabilities before and after they receive care. BJC seeks to provide our patients with the highest quality of care available and accurate estimates of what their care may cost.
Working with our Patient Financial Representatives, you are able to receive a customized quote to help you understand your share of the cost. Call 314-747-8845 or toll free 844-747-8845. Or, you can submit the secure online Patient Cost Estimator form.
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
Billing Inquiries or Disputes
Please contact us at 314-362-8400 or toll-free 855-362-8400 with any inquiries about your bill.
Regulatory Disclosures
General Estimate Tool - Shoppable Services
In accordance with 2020 pricing transparency guidelines from the federal government, this tool allows you to view your costs for the most frequently used hospital services.
Receive a customized quote
We know that navigating health care costs can be confusing, so we also provide a personalized quote to help you understand your share of the cost. You can speak to one of our Patient Financial Representatives by calling 314-747-8845 or toll free 844-747-8845 or you can submit the secure online Patient Cost Estimator form to receive a customized quote.
Regulatory Disclosure File
This regulatory disclosure file meets the CMS Hospital Price Transparency Regulation. Patients may request a customized cost estimate, as every patient’s needs are different and many factors impact your cost.
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