Surprising Conditions You Can Address Through Virtual Care

2 minutes
Two hands holding a cellphone horizontally, with a doctor speaking on the screen

We have all been there. Your ear is aching, your ankle is throbbing, or an angry red rash won’t stop itching. But your day is packed—or maybe you simply don’t feel well enough to leave home.

Enter virtual care. You may already turn to it when you have a cold or fever, but some of the conditions a BJC HealthCare provider can address virtually might surprise you. From an earache to a minor sprain, virtual care can help you get the care you need without immediately heading to a doctor’s office.

Earache

You might assume an earache requires a doctor to look inside your ear. But a virtual visit can be a good place to start. By asking about your pain and other symptoms, your provider can help determine what may be causing the discomfort and decide whether you need an in-person exam.

Rash

Wondering what’s behind that itchy, red, or irritated patch of skin? During a video visit, you can talk with a provider about when the rash started, how it feels, and any other symptoms you’re experiencing, as well as show them the affected area. Your provider can then recommend what to do next.

Urinary tract infection

Burning when you pee, frequent trips to the bathroom, and other symptoms can point to a urinary tract infection (UTI). A virtual care provider can ask about your symptoms and health history, recommend next steps, and prescribe medication when appropriate.

Sprains and strains

Twisted an ankle stepping off the curb or pulled a muscle working in the yard? You can start with virtual care. A provider can ask how the injury happened, what you're experiencing, and help determine whether you can care for it at home or should be seen in person.

Minor burns and cuts

A minor kitchen mishap doesn’t necessarily mean you need to head straight to convenient care. During a virtual visit, a provider can learn more about what happened, your symptoms, and recommend next steps.

Connect with a virtual care provider.