Guest Services
Whether you are coming to us as a patient, prospective patient, or to visit a loved one, we will do everything we can to make your experience the best it can be. We want to welcome you and to thank you for entrusting us with your or your loved one’s care.
Office of Patient & Family Affairs
Should you or your family have a question or concern about your experience at our hospital, we would like to hear from you. Help us see things through your eyes as we strive to deliver exceptional care to our patients.
We suggest you first discuss your concern with your nurse, the department manager, or your doctor. If the concern remains unresolved, the Patient & Family Affairs staff is available Monday–Friday, 8 a.m.–5 p.m. to help you.
Cafeteria & Dining Options
The cafeteria at Christian Hospital provides a variety of fresh and healthy meal options for patients, visitors, and staff. Enjoy a selection of hot entrees, salads, snacks, and beverages in a comfortable dining space.
Courtyard Café
Location: First floor
Weekday Hours:
Weekdays: Breakfast (6–10 a.m.), Lunch (10:30 a.m.–3 p.m.), Dinner (4–10 p.m.), Late Night (5 p.m.–2 a.m.)
Weekends: Breakfast (6–10 a.m.), Lunch (10:30 a.m.–3 p.m.), Dinner (4–8 p.m.)
Catering Services
Catering services are provided to patients throughout their stay.
A catering associate will visit shortly after admission to discuss menu options.
Maps & Parking
Christian Hospital offers ample parking for patients and visitors, with easy-to-follow signs to guide you to the correct entrance. Parking is free, and spaces are located near the hospital's main entrance for easy access.
Christian Hospital Main Campus
Address: 11133 Dunn Road, St. Louis, MO 63136
- Parking available in the main lot south of the hospital entrance.
- Complimentary valet service available outside MOB 1 across from the Surgery Center (7 a.m.–5 p.m., Monday–Friday).
- For vehicle access after 5 p.m., contact Security Dispatch Office at 314-653-5110.
- Christian Hospital Campus Map
Northwest HealthCare Campus
Address: 1225 Graham Road, Florissant, MO 63031
- Parking available at the front and on the south and west sides of the building.
- Christian Hospital Campus Map
Gift Shop
The gift shop at Christian Hospital has fresh floral arrangements, balloons, magazines, cards and gifts available for purchase.
Christian Hospital Gift Shop
- Location: First floor of the hospital near the courtyard
- Hours: Monday to Friday 8:30 a.m. - 7 p.m., Saturday and Sunday 11:30 a.m. - 4:30 p.m.
- Contact: 314-653-5859
Send an E-Greeting
Sending an online greeting card is a quick, free way to brighten a patient’s day at Christian Hospital. Simply fill out the form, and our staff will hand-deliver your message to the patient’s room.
- Include the patient’s first and last name, and room number if available.
- We offer this service Monday–Friday, 8 a.m. - 5 p.m. (no weekend or after-hours deliveries).
- E-greetings are only delivered to inpatients listed in the hospital directory.
- To include a photo or file, use the “Create Your Own Card” feature.
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Spiritual Care & Chapel
At Christian Hospital, we are dedicated to providing emotional and spiritual support for our patients and their families. Our chaplains and interfaith chapel are available to everyone, offering a place of peace and renewal.
Chaplains Available 24/7
Our experienced chaplains are available around the clock to provide compassionate spiritual care, regardless of your faith or beliefs. They are here to listen, support, and guide you through challenging times.
- To speak with a chaplain, please notify your nurse or contact Spiritual Care directly.
- Personal religious counselors are welcome to visit.
The Chapel
Located on the first floor near the main hospital entrance, the chapel provides a serene space for reflection, prayer, or quiet moments. It is open to all patients, visitors, and staff, regardless of faith tradition.
Catholic Mass
We are pleased to offer regular Catholic Mass services:
- Sunday: 10 a.m.
- Tuesday and Wednesday: 11:45 a.m.
- Communion Distribution: Tuesday, Thursday, and Saturday.
Our Chaplaincy Team
Meet some of our dedicated chaplains:
- Rev. Jill Walter Penn: Department Director and board-certified chaplain with a focus on holistic pastoral care
- Fr. Ray Iwuji: Catholic priest specializing in counseling psychology and family therapy
- Rev. William L. Johnson III: Palliative Care chaplain with expertise in the intersection of race, culture, and health care
For more information, contact Spiritual Care at 314-653-5360.
Interpretive Services
Christian Hospital is committed to ensuring clear communication and understanding for every patient and their family. Our interpretive services provide language support to help bridge any communication gaps during your care.
Services Offered
- On-Demand Interpreters: Professional interpreters are available for both in-person and virtual sessions to assist in more than 200 languages.
- American Sign Language (ASL): Certified ASL interpreters are available to assist patients who are deaf or hard of hearing.
- Assistive Devices: Tools such as hearing amplifiers and closed-captioning devices are provided upon request.
How to Request an Interpreter
If you or a loved one need interpretive services:
- Inform your nurse or health care provider.
- Contact our Interpretive Services team directly for assistance.
Call 314-842-0062
Commitment to Accessibility
Christian Hospital ensures that all communication is accurate and culturally sensitive, empowering patients to make informed decisions about their health care. Language services are offered free of charge to all patients and visitors.
For more information or to request language support, please call 314-842-0062.