All the ways to find care–for new and current patients

With BJC, new and current patients have multiple ways to get the expert care they needin-person or through a video visit.

Ways to Get Care
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On-demand telehealth video visits

Receive virtual care for common conditions from expert BJC physicians or nurse practitioners without leaving home. Learn more

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Walk-in care for minor illnesses and injuries

Get treatment without an appointment at one of our nine Convenient Care clinics throughout the region–including two after-hours pediatric facilities. Learn more

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For life- or limb-threatening situations

In emergencies, call 911 or go immediately to one of our 11 emergency rooms–all staffed by experienced BJC physicians. Learn more


Poison Ivy

This skin rash is an allergic reaction to the oily resin in the leaves, stems, and roots of poison ivy, poison oak, and poison sumac plants. Symptoms are redness, itching, swelling, and blisters. The allergy rash usually develops between 12 and 48 hours after exposure and can last up to three weeks. If your rash is severe, widespread, or near your face or genitals, we advise you to seek medical care with a virtual visit.




Caused by a fungal infection, ringworm symptoms are red, itchy, circular rashes that often develop after contact with pets or livestock. It is not caused by worms. The name is derived from the characteristic ring that develops around the rash. Ringworm is related to other skin fungal infections, such as athlete's foot, jock itch, and ringworm of the scalp, and usually responds to over-the-counter topical antifungal treatments within two weeks. If it hasn't cleared up with home care, you may need prescription antifungal pills. Doctors with BJC Virtual care can provide a prescription.




Atopic dermatitis, or eczema, causes red, itchy skin and occurs in both children and adults. The top risk factors are family history and allergies, hay fever, or asthma. The symptoms include red patches on hands, feet, ankles, wrists, neck, upper chest, face, and inside the bend of the elbows and back of the knees. Sometimes the patches will show as brown. The skin appears dry, thickened, cracked, and scaly with small, raised bumps that leak fluid when scratched. In infants, the rash may appear on the face or scalp. People will eczema experience flares with the condition not returning for several years. If your symptoms make sleeping difficult, persist after trying home remedies, or the rash develops red streaks, pus, or yellow scabs, seek medical help with BJC Virtual Care.




Generally, the symptoms of psoriasis include red patches with thick, silver scales that appear on the knees, elbows, trunk, and scalp. They may bleed when scratched. The patches can be small scales to large eruptions that cover a wide area. Other symptoms may include stiff and swollen joints. There are several different types of psoriasis and different triggers such as stress, smoking, alcohol consumption, cold and dry weather, and other infections. Most likely, your psoriasis can be treated with a virtual visit.



Hand, foot, and mouth disease

Also known as HFMD, this common children's virus causes red dots on the palms of the hand and soles of the feet with sores in the mouth. Other symptoms include fever, sore throat, feeling unwell, irritability, and loss of appetite. It usually takes 3-6 days for the onset of symptoms following exposure. A fever is often the first sign, followed by a sore throat before the sores develop in the front of the mouth or throat. It's usually a minor illness with mild symptoms. If symptoms worsen or keep your child from drinking fluids, schedule a virtual care appointment to avoid dehydration and other complications.



Insect and spider bites

Most insect bites cause mild reactions, such as redness, itching, stinging or slight swelling. For some people, stings from bees, wasps, hornets, fire ants, and scorpions can result in severe reactions that require care. If you experience a severe reaction to a bite or sting that includes difficulty breathing, rapid heartbeat, dizziness, hives, and swelling of the eyelids, lips, or throat, or nausea and vomiting, call 911. While most spider bites are not poisonous, bites from black widows and brown recluse spiders can be serious and require medical attention. Brown recluse bites will start pale and turn dark blue or purple with a red ring. If you develop pain and abdominal cramping, or a growing wound around the bite, seek immediate medical care.




The sudden appearance of pale, red bumps, or welts on the skin, with a rash on the neck, chest, shoulders, back, and face are indications of hives. They can be caused by an allergic reaction to certain medications, food and beverage ingredients, such as MSG and sulfites, as well as stress, insects, parasites, heat or cold, and pressure on the skin from tight elastic. They usually clear up with over-the-counter antihistamines. If they appear as part of an allergic reaction with dizziness, trouble breathing, or swelling of lips, eyelids, or tongue, call 911 immediately. If you suffer from chronic hives, we recommend you see a BJC physician as it can be related to an underlying illness.