All the ways to find care–for new and current patients

With BJC, new and current patients have multiple ways to get the expert care they needin-person or through a video visit.

Ways to Get Care
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On-demand telehealth video visits

Receive virtual care for common conditions from expert BJC physicians or nurse practitioners without leaving home. Learn more

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Walk-in care for minor illnesses and injuries

Get treatment without an appointment at one of our nine Convenient Care clinics throughout the region–including two after-hours pediatric facilities. Learn more

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For life- or limb-threatening situations

In emergencies, call 911 or go immediately to one of our 11 emergency rooms–all staffed by experienced BJC physicians. Learn more



Asthma is often the cause of a persistent cough. Other asthma symptoms may include shortness of breath, wheezing, trouble sleeping, and difficulty breathing with exercise or other activities. Treating children with asthma can help prevent serious, long-term lung damage. The providers with BJC Virtual Care can treat asthma with a virtual visit.



Whooping cough/pertussis

Although it is rare today, whooping cough (pertussis) primarily affects children, but teenagers and adults can also catch it. It is named for the high-pitched "whoop" sound made while inhaling after coughing (although not all patients will develop the characteristic whoop). Other symptoms include fever, red and watery eyes, runny nose, nasal congestion, and sneezing. Infants may not cough and instead struggle to breathe. If you suspect whooping cough, we recommend you make a virtual appointment now as it is highly contagious.



Common Cold

Caused by common viral infections, colds usually clear up on their own within 7-10 days. Symptoms include sneezing, watery eyes, runny nose, nasal congestion, headache, and a red, sore throat in addition to coughing, especially at night. Adults and children may also experience fevers. As your body fights the viral infection, you may produce yellow to yellow-green mucus. Although most people can treat coughs and sore throats caused by colds with self-care, if your cold symptoms go away and keep coming back, it may be a sign of a secondary infection requiring a doctor's care. We recommend you make a virtual appointment today.




Pneumonia is an infection that inflames the air sacs in one or both lungs, usually causing a sharp pain in the chest with breathing or coughing. Other symptoms includes coughing up phlegm, fever, chills, and difficulty breathing. It can be diagnosed with a blood or sputum test to identify the cause of the infection; a chest X-ray to determine of extent and location of the infection; and pulse oximetry to measure the oxygen level in your blood. Antibiotics can treat most forms of pneumonia. If you have pneumonia symptoms, make a virtual appointment now.



Flu and upper respiratory infections (URIs)

Caused by common viral infections, the flu and URIs affect the nose, throat, and airways. Symptoms include coughing, sneezing, fatigue, fever/chills, and muscle or body aches. Older adults and those with compromised immune systems are at greater risk. With the flu, your cough may produce yellow mucus, which is the normal progression of the virus. If you have a fever or nausea, we advise you to make a virtual appointment now.

Please note, if your flu symptoms are accompanied by nausea, diarrhea, or the loss of your sense of smell and taste, we advise you to make a virtual appointment. Our providers can arrange COVID-19 testing, if needed.




Allergens such as grass and tree pollen, mold, pet dander, and other environmental allergens can irritate the lining of your nose and cause postnasal drip. That drip creates a tickle in the throat that leads to coughing. You may also experience sneezing, a runny nose, and itchy eyes. You can treat most seasonal allergies with over-the-counter medications. Chronic allergies usually require a doctor's care and can be treated by BJC Virtual Care.



Strep Throat

Strep throat is a bacterial infection with symptoms that include a sore or scratchy throat, which may cause coughing. It is most common in children but can also affect adults. With strep throat, you may notice red, swollen tonsils with white patches and tiny red spots on the back roof of the mouth. You may also experience fever, headaches, body aches, and skin rash, as well as nausea and vomiting. It can be diagnosed with a simple test by swabbing the throat and treated with antibiotics, which requires an in-person visit to a BJC Convenient Care or your primary care provider.