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We welcome your comments and suggestions about MyChart. If you would like to report any technical problems, please provide specific information so we can help you more quickly.

Please note, the MyChart support staff cannot answer medical questions. If you have a medical emergency please dial 9-1-1. If you have a question about your medical condition or test results, please contact your health care provider’s office directly.

By Phone:

314.273.1966 or toll-free 866.273.1966

The MyChart Patient Support Center is open 8 a.m.-5 p.m. Monday-Friday excluding weekends and holidays. Voicemails will be returned the next business day.


By Email:

Contact the MyChart Support Center

Use the online form below. We respond to messages 8 a.m.-5 p.m. Monday-Friday. You can usually expect a reply within 24 hours after we receive your comments, excluding weekends and holidays. 


4901 Forest Park Avenue
St. Louis, Missouri 63108
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