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Video visit with iPad or iPhone

A MyChart account is required to complete eCheck-In prior to your video visit.

With MyChart, you can:

eCheck-In for your upcoming appointments

View your health summary

View test results

Request prescription renewals

Communicate securely with your medical care team

Review requirements for Zoom video visit

  • iPad or iPhone with a camera
  • MyChart account
  • Download Zoom mobile app
  • Meeting ID and password or Zoom link shared from provider’s office

Activate MyChart account (if not already registered)

  1. Request your MyChart activation link by calling your BJC Medical Group, Washington University Physicians or BJC HealthCare provider’s office.
  2. Follow instructions in the email sent by the provider’s office to activate MyChart account.
  3. If you do not remember your login and password, call 314.273.1966 to speak with the MyChart Help Desk.

Complete eCheck-In

  • eCheck-In allows you to sign forms, pay any copays, confirm contact information and verify insurance details needed for your visit.
  1. Log in to your MyChart account via the MyChart app.
  2. View your scheduled appointment listed on the Appointments page.
  3. Select the eCheck-In button to complete your pre-appointment documentation. It is recommended to complete eCheck-In as soon as possible and can be done up to 7 days before your appointment.
  4. The content and number of questions vary by patient. Select NEXT to proceed to the next question and select SUBMIT upon completion.

Download the Zoom app


Open the App Store


Search Zoom Cloud Meetings.


Select Get to download the app (this may take a few minutes).

Begin video visit using a meeting ID and password

If you were sent a Zoom link, click here or scroll to step 1a


Open the Zoom app.


Select Join a Meeting.


Enter Meeting ID and Select Join.


Enter Meeting Password and select Continue (if prompted).


Please wait for your provider to start the meeting and admit you into the call.


Select OK to allow Zoom to access the microphone (if prompted).


Select Call using Internet Audio.


Select Start Video. If you do not see Start Video, tap anywhere on your screen to make the icon appear.

Begin video visit using a Zoom link


Click the link shared by provider’s office.


Select Join with Video.


Please wait for your provider to start the meeting and admit you into the call.


Select Call using Internet Audio.

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St. Louis, Missouri 63108
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