Vaccination remains the strongest defense against COVID-19. Even as numbers in our community drop, it's important to remain vigilant. For more information about where you can schedule a vaccine, be tested for COVID-19 or learn more about the virus, visit https://www.bjc.org/coronavirus

COVID-19 Information
Select the search type
  • Site
  • Web
Go

Troubleshooting camera and microphone access for Teladoc video visit

MyChart® is a registered trademark of Epic Systems Corporation

Android users: Follow the instructions below if you are having trouble with the audio (microphone) and video (camera) for your Teladoc video visit.

1

Open the Chrome app.

2

Select the 3 dots (More).

3

Select Settings.

4

Scroll down to Advanced Settings and select Site Settings.

5

Select Camera or Microphone.

6

Move the circle to the right to turn on. It should be blue.

7

Select https://virtualvisit.visitnow.org if it is listed under the Blocked list.

8

If prompted, select Allow for visitnow.org to use your microphone and camera.

4901 Forest Park Avenue
St. Louis, Missouri 63108
314.286.2000
Copyright © 1997- 2022 BJC HealthCare. All Rights Reserved.