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Video visit instructions for PC or Mac (Computer)

MyChart® is a registered trademark of Epic Systems Corporation

Review requirements for Teladoc Health video visit

Computer with a camera

MyChart account

Internet browser: Chrome, Safari or Firefox (Edge & Internet Explorer not supported)

Complete eCheck-In

eCheck-In allows you to sign forms, pay any copays, confirm contact information and verify insurance details needed for your visit.


Log in to your MyChart ® account by visiting


Go to the Visits page.


Your appointment will be listed as Telemed to Home under Upcoming Visits.


Select the eCheck-In button to complete your pre-appointment documentation. It is recommended to complete eCheck-In as soon as possible and can be done up to 7 days before your appointment.


The content and number of questions vary by patient. Select Next to proceed to the next question and select Submit to complete eCheck-In.

Begin video visit


Select Begin Video Visit up to 30 minutes prior to your appointment.


Select Check-In.


Select Proceed to continue.


Your provider will admit you into the call when it is time to begin your visit.

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