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Video visit instructions for PC or Mac (Computer)

MyChart® is a registered trademark of Epic Systems Corporation

Review requirements for Teladoc Health video visit

Computer with a camera

MyChart account

Internet browser: Chrome, Safari or Firefox (Edge & Internet Explorer not supported)

Complete eCheck-In

eCheck-In allows you to sign forms, pay any copays, confirm contact information and verify insurance details needed for your visit.

1
 

Log in to your MyChart ® account by visiting mypatientchart.org.

 
2
 

Go to the Visits page.

 
3
 

Your appointment will be listed as Telemed to Home under Upcoming Visits.

 
4
 

Select the eCheck-In button to complete your pre-appointment documentation. It is recommended to complete eCheck-In as soon as possible and can be done up to 7 days before your appointment.

 
5
 

The content and number of questions vary by patient. Select Next to proceed to the next question and select Submit to complete eCheck-In.

Begin video visit

1
 

Select Begin Video Visit up to 30 minutes prior to your appointment.

 
2
 

Select Check-In.

 
3
 

Select Proceed to continue.

 
4
 

Your provider will admit you into the call when it is time to begin your visit.

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