Patient Access

Move dates:

  • October 18, 4 p.m. - Toledo Jones
  • October 29, 11 a.m. - Dolores Fumagalli
  • November 1, 6:30 p.m. - all but emergency department
  • November 5, 3 a.m. - emergency department

Current locations:

  • Main admitting
  • Emergency department

New locations:

  • Concierge
  • Presurgical testing (CPAP)/lab (main floor)
  • Radiology (main floor)
  • Procedural floor (lower level 1)
  • MOB 4 radiology 

Department overview

The Patient access associate provides quality services in registration, scheduling and all of its support processes to patients, providers and payers throughout the patient’s healthcare experience. The associate is responsible for timely, accurate and courteous registration of each patient prior to the delivery of care. The Patient access department provides services to supply the foundation for medical records, billing and collections

Phone number: 314-996-8393

Department champion:  Toledo Jones,  Toledo.Jones@bjc.org