Rhonda Brandon, BJC Senior Vice President and Chief Human Resources Officer
Brandon has primary responsibility for all aspects of the human resources organization including strategy, planning, recruitment, employee relations, compensation and benefits. She leads the Human Resources Council, a cross-organizational team of human resources professionals from BJC’s hospitals and health-service organizations, focused on establishing and sharing best practices across the organization.
Brandon joined the organization in 2006 as vice president of human resources for BJC’s largest community hospital, Missouri Baptist Medical Center. There she was responsible for leading and implementing strategic human resources programs and practices. Her efforts focused on creating an engaged culture of employees and leaders passionate about delivering extraordinary patient care, which contributed to the hospital’s patient satisfaction scores reaching the top 10 percent nationwide in 2009 and 2010. Brandon also led the incorporation of LEAN/Six Sigma change management practices to significantly improve the patient, employee and physician experience. Additionally, Brandon spearheaded the creation of leadership development programs, which served to strengthen leadership effectiveness throughout the organization.
Prior to BJC HealthCare, Brandon held human resources management positions with the IBM Corporation, Hughes Electronics, Nike Incorporated and Colonial Pipeline Company.
Brandon earned a master’s degree in organizational development from American University in Washington, D.C., and a bachelor’s degree in mass communications from Hampton University in Hampton, Virginia.