Living BJC ’s Purpose, Goal and Shared Principles

Purpose
As one of the largest nonprofit health care delivery organizations in the country, we are committed to improving the health and well-being of the people and communities we serve through leadership, education, innovation and excellence in medicine.

Goal
To be the national model among health care delivery organizations as measured by:

  • Outstanding patient advocacy and loyalty
  • Unsurpassed clinical quality and patient safety
  • Significant contribution to medical education and research
  • Exceptional employee satisfaction and workforce development
  • Excellent financial and operational management

Shared Principles
We are…

Patient focused. We consider the patient in all that we do. We treat our patients with compassion and respect and work to earn their trust in every encounter they have with us. From the hospital floor to the business office, we work for the patient.

Disciplined. We take seriously our responsibility to be good stewards of all that is entrusted to us. We wisely manage our processes, assets and finances to ensure we have the resources to meet the health care needs of our communities now and in the future.

Knowledge Driven. We are focused on innovation, research, creativity and the sharing of best practices to improve the delivery of health care. We identify and embrace new techniques, ideas and advancements and each of us is committed to continually improving our individual skills, knowledge and talents.

Motivated Leaders. We are solutionoriented. We continually seek ways to improve our organization to better serve our communities’ health care needs and are committed to challenging each other to transform the delivery of health care services.

We demonstrate…

Trust, dignity and respect. Everyone brings value and deserves the opportunities and supportive environments that allow them to reach their full professional potential. Leaders are to serve with humility, understanding and consideration for the value that our similarities and differences bring to the fulfillment of our mission.

High ethical standards and behaviors. This is the foundation on which BJC’s success and reputation are built. Each of us is responsible for ensuring our relationships with all of our constituencies are honest, fair and uphold our corporate and individual integrity.

Teamwork and accountability. Working together allows us to accomplish more than we could individually. Each of us is responsible for doing our best, keeping our commitments and sharing our knowledge to advance the mission of BJC HealthCare.

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