BJC is proud of the leadership position attained by our hospitals and health-care service organizations. Barnes-Jewish Hospital and St. Louis Children’s Hospital are ranked among the most highly regarded teaching hospitals in the nation year after year by publications such as U.S. News & World Report and Child magazines. Both hospitals are affiliated with Washington University School of Medicine, which was ranked by U.S. News & World Report in 2004 as the second best medical school in the nation and first in student selectivity.

The only freestanding rehabilitation hospital in the region, The Rehabilitation Institute of St. Louis is leading the way to improved treatments for individuals with stroke, brain, spinal cord, cancer and orthopedic conditions. An innovative partnership between BJC and HealthSouth, the facility also is affiliated with Washington University School of Medicine.
 

Leading in Customer Service

In 2003, Alton Memorial Hospital’s emergency department implemented the "RISE & Shine" program to help improve the experience of people seeking emergency care. The program has helped place Alton Memorial Hospital in the top 10 percent for patient satisfaction among hospitals rated by Professional Research Consultants. Alton emergency department staff surveyed patients by telephone and learned that patients wanted more time with caregivers and more communication during their visit. “RISE & Shine,” which focuses on customer service, communication and compassion, was developed in response to this need. RISE stands for Respect, Inform, Serve and Excel, and the program uses incentives to motivate employees to shine among their peers.